Terms & Conditions

You agree that the Harry Potter: Magic at Play experience for which you purchased tickets (the “Experience”) is a public experience, that your appearance and actions inside and outside the venue where the Experience occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the Experience. You irrevocably grant permission to Superfly Media Experiences, LLC (which may hereafter be referred to as “we,” “us,” or “our”) and to each of our designees, licensees, successors and assigns, including without limitation the Experience sponsors, advertisers, and marketing partners (collectively, the “Released Parties”), to and to own, license, assign and/or otherwise utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Experience (regardless of whether before, during, after or unrelated to a performance) for any purpose, in any manner, in any medium or context now known or hereafter devised without further authorization from, or compensation to, you or anyone acting on your behalf.

You understand that there are safety protocols in place for the Experience and you confirm that you will follow all applicable protocols and procedures that we provide, which you understand, acknowledge and agree may be changed, modified or amended by us at our sole discretion from time to time, at any time. Your failure to comply with any such protocols and/or procedures may be grounds for your removal from the Experience, as determined by us in our sole discretion. You voluntarily assume all risks related to exposure to COVID-19. We cannot guarantee that you will not be exposed to COVID-19. You, on behalf of yourself, the other members of your party, and your and their respective heirs, successors, legal representatives, and assigns, hereby release, discharge, and hold harmless the Released Parties from any and all claims, causes of action, demands or liability in any way relating to, in connection with or arising from, your visit to the Experience, including, without limitation, exposure to COVID-19, any personal injuries, whether bodily or emotional, property damage, or other adverse consequences or outcomes that may result, whether foreseeable or not, and whether caused intentionally or by negligence, carelessness or otherwise, except for such harm as may result from our gross negligence, recklessness or willful misconduct.

We have taken enhanced measures to keep our property as safe and comfortable as possible for our guests amid the coronavirus pandemic, but please understand that there is a shared responsibility between guests and Harry Potter: Magic at Play. Help keep each other healthy and safe.

By attending the Experience, you represent that you will: (i) obey all state and federal regulations; (ii) repair or pay for any property damage caused by you at the Experience; and (iii) abide by all the rules of the Experience as communicated by us. Your failure to comply with any such protocols and/or procedures may be grounds for your removal from the Experience, as determined by us in our sole discretion.

You are attending the Experience at your own risk. You assume full responsibility for any injuries or damages that may occur to you in, on, or about the Experience and its premises and fully and forever releases and discharges the Released Parties from any and all claims, demands, damages, rights of action, or causes of action, resulting from or arising out of your attending the Experience. This release extends and applies to all unknown, unforeseen, unanticipated, and unsuspected injuries, damages, loss, and liability, and the consequences of them, as well as those disclosed or known to exist. You expressly waive all provisions of any state, federal, local, or territorial law or statute, providing in substance that releases will not extend to claims, demands, injuries, or damages that are unknown or unsuspected to exist at the time to the person executing the release.

As lawful consideration for being permitted access to the Experience, you hereby release the Released Parties from any legal liabilities resulting from your participation at the Experience unless the liability is due to our gross negligence or willful misconduct.

You acknowledge that you are at least eighteen years of age. If you are under the age of eighteen, you represent that you have obtained your parent's/guardian's consent to enter this area and be bound by the terms set forth herein. You acknowledge that you have shared or will share the information within these terms and conditions with any guests who will be utilizing tickets that you purchase.